Welcome Home!

Below is a guide to help you get settled into your new home.

Loading/Unloading and Moving In:

Temporarily stop your vehicle by your village and unload your belongings.  Do not leave your vehicle unattended.   As soon as your vehicle is unloaded, relocate it to Long Term Parking. See the "Parking & Parking Permits" below for additional information.

Trash & Cardboard Recycling:

Please bring broken down/flattened empty boxes and trash to the large dumpsters located in the parking lots.  The small litter receptacles are intended for litter only – not room trash & recycling. Reminder: all plastic bags and styrofoam are not recyclable and must go in the trash dumpsters.

Respect Roommates Who Have Yet to Arrive:

Please don’t take over the entire bedroom or suite and occupy space that is not yours. Please keep the suite and apartment clean and organized so that your housemates can also have a pleasant move-in experience when they get here.

 

Room Information

How do I get into my room?

Your student ID card will be your “key” to your residence.  The front door requires dual authentication (swipe with ID card and enter the issued PIN Code followed by “#”).  If you do not have a valid ID card, you have been issued a temp card until you obtain your SSU ID Card – which can be done through Seawolf Service Center located in Salazar Hall.  Temporary cards issued at check-in are valid until February 1.  You will need to transfer your room information from the temp card to your SSU ID BEFORE then. View how to use the electronic lock.

Something is not clean, broken/does not work, and/or is missing from my room. How can I get this taken care of?

Room Condition Form

Prior to unpacking, take a few minutes to access the online room condition form to identify any pre-occupancy “damage conditions” so that you are not charged for these damages when you check-out of the room.  Check that the furniture inventory published on the online form is accurate; record any missing items on the Room Condition Form.   Complete within 7 days of your Move-In.  If you do not complete the room condition form, we will consider your space in acceptable condition and you will be held responsible for the cost to repair any or all damages.

Damages, Cleaning Issues or Missing Furniture:

Please submit a work order! You can place work orders online 24/7 from your computer, phone, or other devices.  Type SSU Fixit in the SSU search box or go to Facilities Management home page to place a work order.  If any of the windows or doors cannot be locked, please submit a work order promptly. Additional information about maintenance of your residence can be found on our maintenance resource webpage.

If the problem poses a security risk, is actively causing property damage, or is a life-safety hazard, please call the REACH immediately or your on-call RA after hours.

What type of cleaning service is provided?

Community meeting spaces and laundry rooms are cleaned by the University's custodial staff. Residents are responsible for the cleanliness of their bedroom/bathroom and common space in their residence.

What if I want to move my furniture?

Students may rearrange their furniture to fit their preferences. Please remember, before moving out, all furniture must be returned to its original arrangement. However, beds may not be reconfigured and furniture should not be dismantled.

Additional Information

Parking & Parking Permits

Parking:

Fall Move In Only:  In order to accommodate residents moving in during the Move In on August 15, there will be some restricted parking areas around the residential community.  If your vehicle is parked in a restricted area, your vehicle is subject to a citation and may be towed at your expense. Please call Parking Services at (707) 664-2143 if you have any questions.

Parking Permits: 

We recommend you obtain your parking permit online. You will need to print out the temporary permit and display it in your vehicle until you receive your decal. Parking permits are required year-round; there are no “grace periods”. All parking regulations, including timed zones, disabled zones, and no parking areas are enforced.  Parking permits are available online through the SSU Online Services (click on the parking tile).  Parking permits for Spring are available starting January 1. Until you purchase a Parking permit, you must purchase daily passes and park in general parking lots.

 

Parking Lot Closures: The construction for the University's solar project began May 22 and continues into February 2024. During each phase of construction, some parking lots will be fenced off and restricted from access. Sufficient parking will be available in the adjacent parking lots during each construction phase. We ask residents to please follow signs and park in appropriate areas. Construction will be taking place, so you will hear noise from the construction Monday through Saturday, from 9:00 a.m. - 6:00 p.m.

Receiving Mail & Packages

Every resident is assigned an on-campus mailing address with a specific mailbox number.

Your mailing address:

<First Name> <Last Name>

1701 East Cotati Ave. # <box>

Rohnert Park, CA  94928

*your box number was provided on your Housing Portal with you room assignment.

Package: 

Packages will be available for pick-up at the Zinfandel Service Desk located in Zinfandel Hall. See our mail and packages resource webpage for more information. Hours of operations prior to semester classes starting:

August 12: 10:00 a.m. - 4:00 p.m.

August 13: Closed

August 14 - August 18: 10:00 a.m. - 4:30 p.m.

August 19: 10:00 a.m. - 6:00 p.m.

August 20: Closed

Lock Out Assistance

During the semester, if you are locked out, you can get a temporary card valid for 3 days at the REACH Office located on the 3rd floor of the Student Center during regular business hours (Monday - Friday, 8:00am - 5:00 pm).  After hours, contact the On Call RA for your Village.  While there is no charge for your first lock-out, you may accrue charges for multiple lock-out calls to the RA.

Fall Semester Move in:

If you have locked yourself out of your residence, please connect with your RA or REACH staff to assist you and get you back into your space. 

Television, Internet and WiFi

Living on campus allows you to connect directly to the campus network and internet from your residence.  Wireless networking is available in all buildings of the Residential Community.  Please see IT’s student get started website for further information. 

Residents receive XFINITY On Campus which allows residents to stream live TV and XFINITY On Demand wireless through laptops, tablets, and smartphones. Xfinity On Campus supports watching live TV, DVR, and On Demand content via a Roku XFINITY Stream beta channel. Residents will sign in using their SSU username and password to gain access to their favorite programming and thousands of On Demand shows and movies.

Visit this website for additional information on XFINITY TV.

 

General information about connecting to the wireless network can be found on the hub page, here:

https://it.sonoma.edu/kb/networks-wifi

For most devices (computers, phones, tablets), they should connect to SSU-SECURE.  Instructions on how to connect to SSU-SECURE for most common devices / operating systems are listed on the hub page.

For devices that won't/ can't connect to SSU-SECURE because they don't support the wireless security protocol (e.g., gaming consoles and smart TV's), users can register their device and then connect it to ssu-blue:

https://it.sonoma.edu/kb/networks-wifi/wifi-ssu-blue

 

Laundry Facilities

There are multiple laundry facilities located in the residential community.  There is no charge for residents to use the laundry rooms. Locations: 

  • Cabernet Village - in between Muscat and Merlot by the Carneros meeting room
  • Zinfandel Village - in the Barbera, Chardonnay and Traminer buildings
  • Verdot Village - next to Chenin Blanc near the parking lot and in the Sangiovese Building
  • Sauvignon Village - in the Colombard, Fume Blanc and Grenache buildings
  • Beaujolais Village - in the Alsace and Medoc buildings
  • Tuscany Village - in the Piemonte and Trentino buildings

Meal Plans, Dining Venus & Wolfbucks

As soon as the semester begins, your SSU ID Card will also function as your meal access card if you have a meal plan.  Experience various flavors, quality food, and beverages at our dining locations. Whether you are in the mood for signature coffee featuring Starbucks classics, Mongolian-style BBQ, street tacos, or just some classic American favorites, you will find what you’re looking for!   You'll also be able to order your favorites from the Grubhub campus mobile app when venues open.  Prior to classes beginning, you can dine on campus at SIP, Lobos or GrubHub which accept cash or credit/debt cards. For more information about what is open and meal plans, please visit the Culinary Services website. 

What is the difference between Dining Dollars and Wolfbucks?

Dining Dollars

The meal plan includes a designated amount of a declining balance credit for each semester called Dining Dollars. Dining Dollars can be used at any dining location on campus. When making a food purchase, simply present your Seawolf ID Card to the cashier and let them know you would like to pay with Dining Dollars. The amount of your purchase is then deducted from your Dining Dollar balance.

Wolfbucks

The WolfBucks program is a debit-based card system that virtually eliminates the need to carry cash on campus! Simply deposit funds into your account, and enjoy the convenience of being able to make purchases at participating locations by swiping your Seawolf I.D. card!

Mandatory Building Meeting - Fall Semester Only

All students are required to attend one building meeting that will take place in the Ballrooms on the 3rd floor of the Student Center. 

New Students: All new students are required to attend the building meeting on Tuesday August 15, 2023 at 6:30 PM in the Ballrooms. New students are defined as First Year Students or Transfer Students.

Returning Students: Returning students have the option to attend either the building meeting on Tuesday August 15, 2023 at 6:30 PM or Saturday August 19, 2023 at 6:30 PM in the Ballrooms. 

Attending one of the two meetings is mandatory.

SSU Bookstore

Our campus bookstore is the provider of the largest selection of low-priced rental, digital, and used textbooks.  They price-match their textbooks with Amazon and BN.com. Drop in to purchase authentic SSU gear from the University Store and pick up a snack or drink.  Wolfbucks can be used to purchase anything in the store except gift cards. The University Store is open Monday through Friday from 7:30 am to 5:00 pm. For more information, visit the University Store website. The University Store is located in the Student Center on the second floor. Don't forget to stop in and pick up your Seawolf Bundle!